• New product previews, special promotions to support your product results, special product-focused communications, education and support
• Product purchases subject to sales tax on your actual purchase price after discount instead of the product’s Suggested Retail Price
• Exclusive access to the Herbalife Advantage Program (HAP), which allows you to set up an order to automatically receive products each month
• No required training or meetings
• Access to MyHerbalife.com to order products
A Charter Preferred Member will maintain his/her Charter Preferred Member status as long as he/she purchases 500 Volume Points (VP) of products for consumption annually. Charter Preferred Members who maintain their status do not need to requalify to maintain his/her discount level and will not be required to pay an Annual Membership Services Fee.
Members who convert to become a Charter Preferred Member will keep their current discount, but can achieve higher discount levels as outlined below:
• Members at 50% remain at 50%
• Members at 42% may acquire a maximum 50% discount by accumulating personal product purchases of 4,000 Volume Points in a consecutive 12-month period
• Members at 25% and 35% may acquire a maximum 42% discount by their personal product purchases as set forth below:
1. Move from 25% to 35% by accumulating personal product purchases of 500 Volume Points in a consecutive 12-month period
2. Move from 35% to 42% by accumulating personal product purchases of 2,500 Volume Points in a consecutive 12-month period
If, in the future, you decide to pursue the Herbalife business opportunity and wish to sell the products and sponsor others, you may convert back to Distributor status at any time at no cost. If you moved up to a higher discount as a Charter Preferred Member, you will maintain that
discount only for personal consumption purchases.
Purchases for retail sales will be at the same discount level you had when you originally converted from Distributor to Charter Preferred Member. However, if you had any downline Distributors at the time you converted to a Charter Preferred Member, they will not be moved back under you if you convert back to Distributor status.
There are three ways you can order Herbalife® products:
• Place an order on MyHerbalife.com
• Use the Herbalife App
• Call Member Services at 866-866-4744
• Visit a local Distribution, Sales or Quick Response Center
We want you to be 100% satisfied with your purchases. If, for any reason, you are not completely satisfied with any Herbalife® product you purchased from either Herbalife or an Herbalife Independent Distributor, you may return it within 30 days of delivery for a refund of the purchase price or a product exchange. You may request a refund by calling our toll-free number at 866-866-4744, or by following the instructions you will find at Herbalife.com. If you purchased the product from an Herbalife Independent Distributor, you may also contact your Distributor to request a refund or exchange.